
Director-International Internet Operations & Sales - Board Member Founder & CEO at QSN-DigiTal
Paris Area, France

Director-International Internet Operations & Sales - Board Member Founder & CEO at QSN-DigiTal
Paris Area, France
- Founder QSN-DigiTal, the e-Reputation specialist
- Direct Operations Director for Insurances Company, in charge of Direct BU (internet) and Member of the Executive Board
- Internet P&L Leader for Mortgages & Debt consolidation (GE)
- Internet Leader for International Mortgages (GE Western Europe)
- Operations management, productivity & re-engineering (Amex & GE)
- Call Center Management (Amex)
- Risk Management (Amex)
- Project leader (Amex & GE)
Demonstrated ability to lead people in multi-cultural environments and a strong drive for results.
e-Reputation management,Web 2.0 & social medias,
International Online Marketing & Sales,Internet,Direct Marketing,CRM, e-sales Strategy,e-marketing, BD,on-line Distribution,Direct Sales.Start up & BU creation, development and management. P&L monitoring, launch of new products. Interactive Marketing:SEM,SEO,SMO, Web Analytics, Online Applications & User Experience, Web Design.Partnership negociations & relationships, Proven track record in Management,Change Management, ROI strategy oriented.
(Internet industry)
December 2009 — Present (1 month)
QSN-DigiTal is a digital marketing agency providing best in class and innovative services on e-Reputation management and digital identity monitoring, using social medias and web 2.0 solutions.
(Insurance industry)
2009 — 2009 (less than a year)
- Member of Protegys Group Executive Board
- Lead Direct BU (Internet P&L) for own Protegys activities & insurance company as well as partnerships (Axa, Credit mutuel,…)
- Define & implement new product and web sites including all sales process
- Manage new business development and partnerships
- Define goals, marketing & sales strategy, and follow up on execution to improve pull through ratio and ROI
- Manage web B2C sites redesign and functionalities improvements
- Monitor and improve customer delivery services (including sales forces) and internet acquisition processes
PRESSE RELEASE:
- AGEFI: http://www.agefi.fr/nominations/nomine.aspx?id=12287
- EXECUTIVES: http://www.executives.com.fr/asp/parse2.asp?societe=&path=fiches\07\e9283809.htm&motsclefs=foschiani
- LETTRE DES ETATS MAJORS ET DE LA FINANCE: http://www.agefi.fr/LEM/nomination.asp?parution=20/07/2009&PageNo=5
- JOURNAL DU NET: http://www.journaldunet.com/solutions/emploi-rh/actualite/les-nominations-du-21-juillet-2009/les-nominations-du-21-juillet-2009-2-2.shtml
- WIKIO NEWS: http://www.wikio.fr/news/foschiani
- International Press release: http://www.free-press-release.com/news-fr-d-ric-foschiani-appointed-as-director-direct-operations-internet-bu-executive-board-member-1251417561.html
-News du Net: http://www.lesnewsdunet.com/lesactus/communique-1252919530.html
- LE MONDE: http://www.lemonde.fr/carnet/article/2009/08/31/nominations_1233811_3382.html
(Public Company; GE; Banking industry)
March 2001 — January 2009 (7 years 11 months)
- Lead Internet P&L for mortgages and debts consolidation
- Lead Internet strategy in Western Europe for international mortgages
- Manage new business development and partnerships
- Define goals, marketing & sales strategy, and follow up on execution to improve pull through ratio and ROI
- Manage web B2C & B2B sites redesign and functionalities improvements
- Monitor and improve customer delivery services and internet acquisition processes
(Public Company; 10,001 or more employees; GE; Banking industry)
March 1999 — February 2001 (2 years )
- EURO & Y2K/BCP Leader for Operations Departments ( Staff : 217 Collaborateurs, Managers: 10)
- Member of Y2K Boards : rewarded with a Management Award
- Lead Operations global initiatives ( Staff : 217, Managers:10; Branches: 40)
- Manage audit on Consumer Finances Branches and implement Re-engineering initiatives
- Active member of « Migrations Team» in charge of global Operations re-engineering (Front & back office)
(Public Company; 10,001 or more employees; AXP; Financial Services industry)
February 1989 — February 1999 (10 years 1 month)
Operations Project Leader: Staff : 3 Project Managers
- EURO & Y2K Leader for Amex France (> 600 FTE, 20 Directors)
- Head of Operations projects (> 200 FTE, Managers: 7)
- Coordinate Operations Depts for new cards launch (Carte Air France-American Express,…)
- Define and implement re-engineering initiatives due to new 35 Hours social law
Risk Manager : Authorizations – Fraud Prevention & Control – Emergency cards replacement _Staff : 60 (Call Center : staff 50 – 24h/24)
- Determine and manage budget, productivity, quality and risk objectives
- Define, develop and control Fraud prevention strategy
- Manage results monitoring, define actions and ensure processes optimization to reduce costs and acheive targets
Manager Customer Service: Staff 30
- Define and manage budget, customer satisfaction objectives and productivity
- Member of the Customer Service Re-engineering Team for the French Market
- Lead the implementation of the new card descriptive billing for France
CLUB AMEX
COMMUNIQUES DE PRESSE/ PRESS RELEASE
- RP-INTERNET.AGENCE-PRESSE (PRESS RELEASE AGENCY):
http://rp-internet.agence-presse.net/
RSS: http://rp-internet.agence-presse.net/feed/
-AGEFI :
http://www.agefi.fr/nominations/nomine.aspx?id=12287
- EXECUTIVES:
http://www.executives.com.fr/asp/parse2.asp societe=&path=fiches\07\e9283809.htm&motsclefs=foschiani
- LETTRE DES ETATS MAJORS ET DE LA FINANCE: http://www.agefi.fr/LEM/nomination.asp?parution=20/07/2009&PageNo=5
- JOURNAL DU NET: http://www.journaldunet.com/solutions/emploi-rh/actualite/les-nominations-du-21-juillet-2009/les-nominations-du-21-juillet-2009-2-2.shtml
- WIKIO NEWS: http://www.wikio.fr/news/foschiani
- LE MONDE:
http://www.lemonde.fr/carnet/article/2009/08/31/nominations_1233811_3382.html
- INTERNATIONAL PRESS RELEASE: http://www.free-press-release.com/news-fr-d-ric-foschiani-appointed-as-director-direct-operations-internet-bu-executive-board-member-1251417561.html